D024 FAQ: Submission and CPE Record Guidance

D024 FAQ: Submission and CPE Record Guidance

Name

 Western Governors University

D024 Professional Presence and Influence

Prof. Name

Date

D024 Frequently Asked Questions (FAQ)

This FAQ document offers detailed guidance for students enrolled in D024. It covers common queries regarding assessment submission, the OneNote ePortfolio, Clinical Practice Experience (CPE), GoReact requirements, performance assessments, APA formatting, and available support resources. The goal is to clarify processes, ensure accuracy, and help students successfully complete the course.

Submitting Assessments

How do I submit the first task (FDM1)?
To submit the FDM1 task correctly, students must upload two items via the official submission tab. First, upload the completed Clinical Practice Experience (CPE) Record directly to the portal—this document should not be included in the OneNote ePortfolio. Second, submit a shareable link to the OneNote ePortfolio containing all required deliverables from both Phase I and Phase II of the CPE. Only submit once every component in the CPE Record and the ePortfolio is complete to meet evaluation standards.

How do I create a shareable OneNote ePortfolio link?
Generate a shareable link by selecting Share in the top-right corner of OneNote. Choose “People you specify can view,” then select “People in Western Governors University with the link.” After applying this setting, copy the link and paste it into the assessment submission area. This process ensures evaluators have secure access to your work.

How do I submit the second task (AIM2)?
The AIM2 task must be submitted solely through the assessment submission tab. Do not upload AIM2 files into your OneNote ePortfolio, as this may cause submission or evaluation issues.

How do I submit my performance assessment (AIM2), and what file types are allowed?
Navigate to the Assessments tab, select Begin Task Attempt, and attach your files using the paperclip icon. Accepted formats include PDF, DOC, DOCX, PPT, and PPTX. Links to live or cloud-based files (e.g., SharePoint, Google Drive) are not accepted due to accessibility and originality verification issues. Do not submit AIM2 through OneNote or the ePortfolio.

How does Unicheck work?
Unicheck is a plagiarism detection tool that compares submissions against an extensive database of academic and online sources, supporting academic honesty and originality verification. More information is in the WGU Student Handbook (Western Governors University, n.d.).

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OneNote ePortfolio

How do I create an ePortfolio in OneNote?
Start by watching the OneNote instructional video and reviewing the PowerPoint slides found under Course Tips. These resources explain the technical setup and structure expected for the ePortfolio. Instructions are also in Unit 1 (page 7) of the course material. It is recommended to model your ePortfolio after the MSN Sample Core ePortfolio linked on the same page to ensure consistency and ease of evaluation.

What content should be uploaded to my OneNote ePortfolio?
The OneNote ePortfolio should include all deliverables related to the Clinical Practice Experience (CPE) from both Phase 1 and Phase 2, as documented in the CPE Record. These deliverables show your applied learning and clinical experience tied to course outcomes.

Clinical Practice Experience (CPE)

What is the Clinical Practice Experience (CPE)?
The CPE is the practical, clinical portion of the course, designed to prepare students for the AIM2 Performance Assessment. Completing all CPE activities accounts for 25 indirect clinical hours. All CPE-generated artifacts must be uploaded to the OneNote ePortfolio for evaluation.

Where can I find the CPE Record?
The CPE Record is accessible in the Assessments section of the course. Select View Task and scroll to Supporting Documents to download it. Since it contains active links, completing it electronically is recommended over printing.

What should my CPE schedule table look like?
The CPE schedule table helps plan and monitor deliverables. Below is a standard format:

Deliverable	Estimated Time (Hours/Minutes)	Anticipated Completion Date
1a. CPE schedule table
1b. LinkedIn profile
1c. GoReact video and feedback
1d. Reflection summary
2a. Social and emotional intelligence (SEI) table
2b. GoReact video and feedback
2c. Reflection summary

For help creating this table, contact the Student Success Center.

What does the Social Emotional Intelligence (SEI) table look like?
The SEI table shows applied knowledge of social and emotional intelligence in workplace contexts. Its structure typically includes these columns:

Social Emotional Intelligence Power Skill	SEI Skill Sets	Scenario Description
Power Skill 1	Two related SEI skills	Scenario demonstrating skill usage
Power Skill 2	Two related SEI skills	Scenario demonstrating skill usage
Power Skill 3	Two related SEI skills	Scenario demonstrating skill usage
Power Skill 4	Two related SEI skills	Scenario demonstrating skill usage
Power Skill 5	Two related SEI skills	Scenario demonstrating skill usage

Each scenario should illustrate how these skills promote a collaborative and positive work environment.

How do I cite diagrams from the “Social and Emotional Intelligence ‘Power Skills’” reading (p. 29)?
Use APA 7th edition formatting for citations. The reference is:

Western Governors University. (n.d.). Social and emotional intelligence power skills. Professional Presence and Influence. Western Governors University.

• Narrative citation: Western Governors University (n.d.) explains that…
• Parenthetical citation: (Western Governors University, n.d.)
• Subsequent citations may abbreviate as WGU (n.d.).

Where do I submit my completed CPE Record?
Upload the final CPE Record separately via the submissions tab. Do not include it in the OneNote ePortfolio.

When am I ready to submit my CPE?
You are ready once all Phase 1 and Phase 2 deliverables are complete and uploaded to your ePortfolio, and the CPE Record is signed and dated. Submit both the ePortfolio link and the CPE Record independently through the submission portal.

GoReact Videos

Where can I find information about GoReact?
Instructions on GoReact appear on page 9 of the Course of Study, within the CPE Record, and in an instructional document in the Supporting Documents section for the FDM1 Performance Assessment.

What should be included in the GoReact video reflection summary?
Your reflection summary should address personal insights, peer feedback, and how your experience aligns with course competencies, as outlined in the CPE Record.

Where do I find the GoReact video link?
The correct link is embedded in the CPE Record and requires WGU single sign-on. If asked to enter an instructor’s name, you may be using the wrong link.

Am I required to review other students’ GoReact videos?
Yes. Students must watch and provide written feedback on two peer GoReact videos.

What should I do if I have technical issues with GoReact?
First, review the instructions on page 9 of the course. Report technical problems through GoReact’s support ticket system, and ensure you are using the embedded link in the CPE Record.

Performance Assessment

What do I need to submit for my Performance Assessment?
Submit three components together: a Mind Map, a Force Field Analysis, and a Reflective Essay.

Where do I submit my Performance Assessment?
All components must be submitted via the submissions tab. Do not upload them to your OneNote ePortfolio.

What file formats are accepted for Performance Assessment?
Accepted formats are PDF, DOC, DOCX, PPT, and PPTX. External or live links are not allowed.

How should I structure Section C1 of the paper?
Start Section C1 with a first-level APA heading. Address each bullet point using second-level APA headings. Define concepts, give examples, and support with citations. The Student Paper Setup Guide in Course Tips offers additional instructions.

How should I approach Section C2?
Section C2 mirrors Section C1’s structure. Use a first-level heading, second-level headings for each bullet, and discuss how two social and emotional power skills contribute to each outcome with examples and scholarly references.

Mind Map

Where can I find a Mind Map example?
An example is in Unit 5, page 43 of the course material.

What programs can I use to create a Mind Map?
Recommended tools include Ayoa and MindMup (Unit 5, pp. 43–44). Tutorials are available on the MindMup website.

What should be the central idea for my Mind Map?
Choose the main idea from Appendix B of the IHI Framework for Improving Joy in Work (p. 27). Select a specific change idea from the “Change Ideas to Test” column to avoid overly broad topics.

Force Field Analysis

Do I need to use the same topic for the Force Field Analysis as the Mind Map?
No. You may select a different topic, as long as all task instructions and rubric criteria are met.

APA Format

Are references required for the reflection paper?
Yes, include at least three APA-formatted in-text citations and corresponding references.

Is the 7th edition APA manual available in the course?
Yes, a link to the APA manual is on page 8 of the course material.

Must I cite course materials or cohort ideas?
Yes. All ideas from readings, videos, or cohort discussions must be cited according to APA 7th edition standards.

How do I cite the IHI White Paper – IHI Framework for Improving Joy in Work?
Use this reference format:

Perlo, J., Balik, B., Swensen, S., Kabcenell, A., Landsman, J., & Feeley, D. (2017). IHI framework for improving joy in work [White paper]. Institute for Healthcare Improvement. http://www.ihi.org/resources/Pages/IHIWhitePapers/FrameworkImproving-Joy-in-Work.aspx

Downloading e-Textbooks

How do I download e-textbooks?
Access download instructions via the WGU Library. The “E-Books Guides” section provides platform-specific methods for saving textbooks offline.

References

Perlo, J., Balik, B., Swensen, S., Kabcenell, A., Landsman, J., & Feeley, D. (2017). IHI framework for improving joy in work [White paper]. Institute for Healthcare Improvement. http://www.ihi.org/resources/Pages/IHIWhitePapers/FrameworkImproving-Joy-in-Work.aspx

Western Governors University. (n.d.). Social and emotional intelligence power skills. Professional Presence and Influence. Western Governors University. https://cm.wgu.edu/

WGU Writing Center. (n.d.). I need help with APA style. https://cm.wgu.edu/t5/Writing-Center-Knowledge-Base/I-Need-Help-with-APA-Style/ta-p/33524

WGU Writing Center. (n.d.). Citing WGU learning resources. https://cm.wgu.edu/t5/Writing-Center-Knowledge-Base/Citing-WGU-Learning-Resources/ta-p/37715

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