D024 FAQ: Submission and CPE Record Guidance

D024 FAQ: Submission and CPE Record Guidance

Student Name

Western Governors University 

D024 Professional Presence and Influence

Prof. Name

Date

D024 Frequently Asked Questions (FAQ)

This document offers detailed guidance for students enrolled in D024, focusing on essential topics such as assessment submission procedures, OneNote ePortfolio management, Clinical Practice Experience (CPE), GoReact video requirements, performance assessments, APA formatting, and supporting resources. The goal is to clarify common concerns and support students in successfully completing the course.

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Submitting Assessments

How should I submit the first task (FDM1)?
To submit the FDM1 task, students must upload two key items through the official submission portal. The first is the completed Clinical Practice Experience (CPE) Record, which should be uploaded directly to the portal and not placed inside the OneNote ePortfolio. The second requirement is a shareable link to the OneNote ePortfolio, submitted through the same portal. The ePortfolio must include all deliverables from both Phase I and Phase II of the CPE. It is important to submit only after all components in both the CPE Record and the ePortfolio are fully finished to meet the assessment criteria.

How do I create a shareable OneNote ePortfolio link?
To create a shareable link, start by clicking the Share button in the upper-right corner of OneNote. In the sharing options, select “People you specify can view”, then choose “People in Western Governors University with the link” before saving the setting. Return to the previous screen and click Copy link. Paste this link into the assessment submission area to allow evaluators secure access to your ePortfolio.

What is the process for submitting the second task (AIM2)?
The AIM2 task must be submitted solely through the assessment submission tab. Students should avoid uploading any AIM2 materials into the OneNote ePortfolio to prevent errors or delays in grading.

How do I submit my performance assessment (AIM2), and which file formats are allowed?
For AIM2 submissions, go to the Assessments tab, select Begin Task Attempt, and attach files using the paperclip icon. Acceptable file formats are PDF, DOC, DOCX, PPT, and PPTX. Submissions using live or cloud-based links (e.g., SharePoint, Google Drive) are not accepted because originality and version history cannot be verified. AIM2 must not be submitted through OneNote or ePortfolio.

What is Unicheck, and how does it work?
Unicheck is a plagiarism detection tool that compares student submissions against a broad database of academic and internet sources to verify originality and promote academic integrity. Further information can be found in the WGU Student Handbook (Western Governors University, n.d.).

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OneNote ePortfolio

How do I set up an ePortfolio in OneNote?
Students should start by watching the OneNote instructional video and reviewing the PowerPoint slides found under Course Tips. These materials explain the technical setup and structural requirements for the ePortfolio. Instructions are also included on Unit 1, page 7, of the course material. It is recommended to model the ePortfolio after the MSN Sample Core ePortfolio linked on the same page to ensure consistency and accessibility for evaluators.

What should I upload to my OneNote ePortfolio?
The ePortfolio must contain all deliverables from the Clinical Practice Experience (CPE), including Phase 1 and Phase 2 components documented in the CPE Record. These deliverables reflect applied learning and clinical engagement relevant to course objectives.

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Clinical Practice Experience (CPE)

What is the Clinical Practice Experience (CPE)?
The CPE represents the practical, clinical portion of the course, designed to prepare students for the AIM2 Performance Assessment. Completing all CPE tasks provides 25 indirect clinical hours. All artifacts created during the CPE must be uploaded to the OneNote ePortfolio for evaluation.

Where can I find the CPE Record?
The CPE Record is located within the Assessments section of the course. After clicking View Task, scroll to Supporting Documents to download the file. Because it includes live links, it is advisable to complete the document electronically rather than printing it.

What format should my CPE schedule table follow?
The CPE schedule helps plan and track deliverables. A typical table format includes three columns:

Deliverable	Estimated Time (Hours/Minutes)	Anticipated Completion Date
1a. CPE schedule table
1b. LinkedIn profile
1c. GoReact video and feedback
1d. Reflection summary
2a. Social and emotional intelligence (SEI) table
2b. GoReact video and feedback
2c. Reflection summary

Students who need help creating this table may reach out to the Student Success Center.

What does the Social Emotional Intelligence (SEI) table include?
The SEI table illustrates the application of social and emotional intelligence competencies in workplace scenarios. It is organized with these columns:

Social Emotional Intelligence Power Skill	SEI Skill Sets	Scenario Description
Power Skill 1	Two related SEI skills	Scenario demonstrating skill
Power Skill 2	Two related SEI skills	Scenario demonstrating skill
Power Skill 3	Two related SEI skills	Scenario demonstrating skill
Power Skill 4	Two related SEI skills	Scenario demonstrating skill
Power Skill 5	Two related SEI skills	Scenario demonstrating skill

Each scenario should showcase how these skills support a healthy, collaborative work environment.

How do I cite diagrams from the “Social and Emotional Intelligence ‘Power Skills’” reading?
When citing diagrams or concepts from this reading, use APA 7th edition formatting as follows:

Reference:
Western Governors University. (n.d.). Social and emotional intelligence power skills. Professional Presence and Influence. Western Governors University.

Example of narrative citation:
Western Governors University (n.d.) explains that…

Example of parenthetical citation:
(Western Governors University, n.d.)

For subsequent citations, abbreviations may be used:
Western Governors University (WGU, n.d.) or (WGU, n.d.).

Where should I submit the completed CPE Record?
The finalized CPE Record must be uploaded separately via the submissions tab and not included in the OneNote ePortfolio.

How do I know when I am ready to submit my CPE?
Submission readiness occurs after all Phase 1 and Phase 2 deliverables are completed and uploaded to the ePortfolio, and the CPE Record is signed and dated. Both the ePortfolio link and CPE Record are submitted independently through the portal.

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GoReact Videos

Where can I find instructions about GoReact?
Information about GoReact is found on page 9 of the Course of Study, inside the CPE Record, and in an instructional guide within the Supporting Documents of the FDM1 Performance Assessment.

What should be included in the GoReact video reflection summary?
The reflection summary must meet the criteria described in the CPE Record, including personal insights, peer feedback, and how the video aligns with course competencies.

Where can I find my GoReact video link?
The correct GoReact link is embedded within the CPE Record and requires WGU single sign-on. If asked for an instructor’s name, it indicates the wrong link is being used.

Am I required to watch other students’ GoReact videos?
Yes, students must watch and provide written feedback on two peers’ GoReact videos as part of the course requirements.

What should I do if I encounter issues with GoReact?
First, review instructions on page 9 of the course. Report technical problems through GoReact’s official support ticket system and verify that the embedded CPE Record link is used.

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Performance Assessment

What must I submit for the Performance Assessment?
Students must submit three items together: a Mind Map, a Force Field Analysis, and a Reflective Essay.

Where do I submit these components?
All materials for the performance assessment must be uploaded through the submissions tab, not the OneNote ePortfolio.

What file formats are accepted for the Performance Assessment?
The accepted formats are PDF, DOC, DOCX, PPT, and PPTX. Live or external links are prohibited.

How do I format Section C1 in my paper?
Section C1 should start with a first-level APA heading. Each bullet point requires a second-level heading where students define concepts, provide examples, and cite sources. Guidance is available in the Student Paper Setup Guide under Course Tips.

How should Section C2 be structured?
Section C2 follows the same format as C1, beginning with a first-level heading and second-level headings for each bullet point. Discuss two social and emotional power skills related to each outcome, supported by examples and scholarly citations.

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Mind Map

Where can I find an example of a Mind Map?
A sample Mind Map is included on page 43 of Unit 5 in the course materials.

Which programs can I use to create my Mind Map?
Recommended tools include Ayoa and MindMup, detailed on pages 43–44 of Unit 5. Tutorials are available on the MindMup website.

What should the main idea of my Mind Map be?
Choose a central idea from Appendix B of the IHI Framework for Improving Joy in Work (p. 27). Select a specific change idea from the “Change Ideas to Test” column rather than broad topics.

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Force Field Analysis

Must the Force Field Analysis topic be the same as the Mind Map?
No, students may choose a different topic for the Force Field Analysis as long as it complies with task instructions and rubric standards.

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APA Format

Are references required for the reflection paper?
Yes, include at least three APA-formatted in-text citations with matching references.

Is the 7th edition APA manual linked in the course?
Yes, the APA manual link is on page 8 of the course materials.

Should I cite course materials or cohort discussions?
All ideas from course readings, videos, or cohort discussions must be cited following APA 7th edition guidelines.

How do I cite the IHI White Paper?
Use this reference format:

Perlo, J., Balik, B., Swensen, S., Kabcenell, A., Landsman, J., & Feeley, D. (2017). IHI framework for improving joy in work [White paper]. Institute for Healthcare Improvement.

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Downloading e-Textbooks

How do I download e-textbooks?
Download instructions are available through the WGU Library under the “E-Books Guides” section, which offers platform-specific steps to save textbooks for offline use.

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References

Perlo, J., Balik, B., Swensen, S., Kabcenell, A., Landsman, J., & Feeley, D. (2017). IHI framework for improving joy in work [White paper]. Institute for Healthcare Improvement. http://www.ihi.org/resources/Pages/IHIWhitePapers/FrameworkImproving-Joy-in-Work.aspx

Western Governors University. (n.d.). Social and emotional intelligence power skills. Professional Presence and Influence. Western Governors University. https://cm.wgu.edu/

D024 FAQ: Submission and CPE Record Guidance
WGU Writing Center. (n.d.). I need help with APA style. https://cm.wgu.edu/t5/Writing-Center-Knowledge-Base/I-Need-Help-with-APA-Style/ta-p/33524

WGU Writing Center. (n.d.). Citing WGU learning resources. https://cm.wgu.edu/t5/Writing-Center-Knowledge-Base/Citing-WGU-Learning-Resources/ta-p/37715